White Papers

Top 5 Ways To Boost Your HCAHPS

Learn how to go above and beyond the national standard for patient care and boost your HCAHPS with a quick and easy way to communicate. You can instantly improve the patient experience and these 5 key HCAHPS scores with secure texting.

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How Can Message Confirmations Turbo-Charge Your Workflow?

Healthcare professionals know that every second on the job counts. Physicians and nurses’ time come at a premium and the goal of every healthcare organization is to maximize as much face time with patients as possible. On a daily basis, physicians receive hundreds of pages, emails, text messages and phone calls, requiring them to spend a substantial amount of time trying to identify which messages are important and which ones are not…

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Top 10 Considerations When Selecting a Secure Text Messaging Solution

Evaluating Secure Text Messaging solutions for healthcare organizations can cause anyone’s eyes to glaze over in dreaded anticipation, but the process doesn’t have to be laborious, overwhelming. This White Paper outlines the major considerations to discuss with every vendor you evaluate to help cut through sales pitches…

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Delivering HIPAA-Compliant Texting

Healthcare businesses are under pressure to increase the efficiency and quality of their care, while ensuring compliance with HIPAA and other regulations. Many would benefit from the increased speed and immediacy of SMS text messaging, but the Joint Commission has effectively ruled out its use for the transmission…

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