TigerText for Hospice and Home Care


Jun 28, 2016 Morgan Harvey, Demand Generation Manager

Mobile communication for mobile care providers

TigerText helps hospice and home care teams stay in touch, even while on the move. Providers can message across iOS, Android, and desktop computers to talk from anywhere, all while keeping sensitive information safe and HIPAA-compliant at every step.

For field communication, TigerText is clearer and faster than email and more dynamic than a phone call. Providers can use Group or Broadcast messages to share news with the whole team at once, without trying to reach each person one-by-one.

Unlike a phone call, care providers can attach encrypted images of wounds, medical devices, or inventory levels while moving through their tasks. In the field, team members can even share their location when giving directions or updating an ETA. While email is slow and does not show status updates, TigerText displays when a message is sent, delivered, and then read — by one or multiple recipients.

Put key info right inside care team conversations

Get more work done by integrating other systems and devices with TigerText, from EMRs and call schedules to cloud storage. For example the TigerPage integration will route incoming pages into your inbox and transcribe them to text, while the TigerFax integration creates a PDF attachment for incoming faxes. There are many other integration options with your favorite software and hardware that can put your team’s most important communication and notifications right into your TigerText conversations.

The right features for coordinating hospice and home care

TigerText also helps care providers control key settings tailored to healthcare communication, like how long before messages expire from all devices. For urgent matters, care teams can use Priority Messages with elevated alerts. And when team members get busy or go off shift, they can enable Do Not Disturb mode or even Auto-Forward their messages to a colleague.

Does your hospice or home care facility still run primarily on email, pagers, phone calls, or regular texting? There’s a better option — faster and more secure. Read more about TigerText features here, and let us know when you’re ready to schedule a quick demo.