Streamline Workflows With HIPAA Compliant Communication


Mar 27, 2014 TigerText

Being able to streamline workflows with HIPAA compliant communication has been a significant benefit to healthcare organizations who have implemented TigerText’s secure messaging platform in order to comply with industry regulations for the security of protected health information.

Our case studies show that TigerText´s secure messaging platform not only increases efficiency in healthcare facilities, but also helps organizations deliver a higher standard of patient care.

How HIPAA Compliant Communication has Streamlined Workflows

The Houston Fertility Institute was able to achieve an 80% reduction in phone tag when our secure messaging platform was implemented in its 10 clinical offices in order to comply with the HIPAA regulations. The platform´s automatic delivery notifications and read receipts were also responsible for a 20% improvement in their scheduling accuracy, which resulted in staff members being able to see 15% more patients.

Access and audit logs produced by TigerText were attributed for a 22% increase in staff efficiency at the El Rio Community Center in Tucson. With the ability to track all received and forwarded messages, administration staff was able to streamline workflows with HIPAA compliant communication and resolve a message accountability issue helping to improve patient care and safety.

Issues of communicating with clinicians in accordance with HIPAA regulations were overcome by the Carvajal Pharmacy in San Antonio with the implementation of TigerText.. Not only did the platform reduce the time taken to fill prescriptions by 50%, but pharmacists spent less time on the phone, and doctors were able to devote more time to their patients.

Optimal Health Services in California was able to streamline workflows with HIPAA compliant communication with TigerText. The secure messaging solution was implemented to streamline communication between home healthcare nurses and office-based medical professionals. Nurses were able to spend a greater amount of time in the field – significantly providing a higher standard of patient care and helping to improve productivity.

Streamline Workflows with a HIPAA Compliant Communication Platform from Tigertext

TigerText´s secure messaging platform conforms to all the administrative, technical and physical safeguards demanded by HIPAA for the security of protected health information, and has been implemented in more than 4,000 medical facilities.

If you would like further information about how to streamline workflows with a HIPAA compliant communication platform, please do not hesitate to contact us and arrange a free demo on how TigerText´s secure messaging platform can help your organization improve staff efficiency and patient care while remaining compliant with HIPPA and helping to reduce costs.