The Next Evolution in Clinical Communications is Here
Oct 25, 2016 TigerText
Healthcare organizations today are under enormous pressure to deliver high quality care in a more efficient way. As the industry shifts to value-based care, legacy technology systems designed a decade or two ago are highly inefficient and challenge healthcare organizations to both provide the desired level of patient care and achieve profitability. Effective care team communication and collaboration will become mission critical, not only for improving patient outcomes but also for achieving profitability.
TigerText’s latest offering, TigerFlow, is a first-of-its-kind, workflow-centric clinical communications solution that combines an enterprise platform, product integrations, support services, and data-driven analytics to achieve maximum throughput. Put simply, TigerFlow is the next evolution in healthcare communications and a necessary tool for success in today’s clinical domain.
The new offering reaffirms TigerText’s vision and deep commitment to solving clinical communication challenges that compromise patient care and cost the industry billions each year. Yes, billions.
More importantly, countless hours are wasted every day because of inefficient processes relating to data entry, missed phone calls and emails, scheduling errors, and so much more. Those are hours that could be much better spent, say taking care of patients.
On average, providers waste 48 minutes a day, or four hours a week, on data entry. The result? 46% of all physicians report being burnt out, up from under 40% in 2013.
So, how exactly can TigerFlow help?
TigerFlow goes beyond basic secure messaging to offer healthcare-specific features that integrate with hospital and clinical systems, and includes premium implementation, training and support, plus a full suite of reporting tools. Features like Roles and Click-to-Call help physicians, nurses, and support teams quickly identify specialists and communicate more efficiently. Integrations with third-party systems and applications such as nurse call, scheduling software, EHR alerts, answering services deliver real-time information in an actionable format.
TigerFlow centralizes disparate patient information into a single, easy-to-use, mobile-friendly ecosystem that would otherwise only be accessible through disparate modalities or workstations.
What’s more is that TigerText has also built an extensive services organization to work side-by-side with clients at every phase of the customer lifecycle. Right from the start, the team provides expert guidance in the form of implementation specialists, customer success managers, and 24/7 technical support. And, to ensure ROI, TigerFlow introduces the most advanced adoption tracking and data analytics platform among clinical communication solutions that gives customers a way to identify opportunities for improvement by role and department and help maximize adoption, user engagement, and message volume.
The powerful combination of mobile communication, data integration, workflow consultation services, and on-demand analytics allows healthcare organizations to deliver higher quality patient care, realize measurable cost savings, and improve the lives of hospital staff. TigerText has already saved its customers tens of millions of dollars in costs from optimized workflows as well as improved revenue cycles and most importantly improved patient outcomes.