Web Console 5.5.7 The New Welcome Email

Jul 14, 2015 TigerText

Welcome Email

You only get one chance to make a first impression, which is why a good introduction goes a long way. With this in mind, we’re excited to debut a new Welcome Email option to help administrators introduce TigerText to new users.

Admins can give new TigerText users the warm email welcome they deserve.

We aimed to keep the content simple and visual. There’s a space where each organization can write a welcome message for new users, and Admins can customize the header, for example by adding their organization’s logo. The email is formatted to look good on both desktop and mobile. The Get Started button guides mobile users to the Google Play Store or Apple App Store, while sending desktop users to the TigerText web console.

Customize your organization's welcome message and logo

Admins can set the Welcome Email to be automatic for newly added users or leave it manual for more control of who receives the message and when. To help admins track progress toward adoption, we’ve also added an Activation Status column in the Users Tab to show whether a user has received a Welcome Email and when they activate their account.

Send Welcome Emails automatically to new users or select them manually from a list

We designed this feature to help organizations encourage staff to use TigerText sooner. Because everyone benefits when more coworkers join the conversation in less time: organizations protect more information, staff members save more time and enjoy simpler collaboration, and overall the workplace makes decisions faster. We think that’s a welcome outcome.

How to access this feature:Admins can customize and send the new Welcome Email from the Org Settings Tab.