Samsung and TigerText Collaborate to Transform Healthcare Communications for Clinicians

10.04.17 Press Releases
Samsung and TigerText Collaborate to Transform Healthcare Communications for Clinicians

New solution to accelerate the speed of care, improve the patient experience

RIDGEFIELD, NJ (September 28th, 2017) Samsung Electronics America, Inc. and TigerText, the healthcare industry’s most widely adopted clinical collaboration solution, today announced a strategic partnership to deliver an all-in-one, purpose-built healthcare solution for improving the way care teams communicate and coordinate efforts. The solution is designed for use by clinical staff members within hospitals and care facilities and combines the security, dependability and ease of use features of Samsung’s smartphones, with the advanced real-time communications platform capabilities of TigerText.

“We’re excited to partner with Samsung, a global technology leader with a deep history of advancing innovation in healthcare,” said Brad Brooks, CEO and co-founder of TigerText. “TigerText and Samsung embrace the same vision of empowering all healthcare clinicians with technology that helps them to create more efficient workflows that lower costs and improve the lives of the patients they serve.”

TigerText’s clinically integrated workflow engine, TigerFlow, centralizes information from systems such as the electronic health record, nurse call, admit/discharge/transfer, scheduling, imaging and labs, into a single interface for real-time, mobile-centric notifications and communication.

Improvements in efficiency allows clinicians to streamline continuity of care and spend more time caring for patients and less time tracking down colleagues or completing redundant administrative tasks.

“Nurses and clinical staff across the country are increasingly being asked to care for more patients with additional responsibility over administrative tasks such as ensuring that electronic health records are accurate and up to date,” said Dr. David Rhew, Chief Medical Officer and Head of Healthcare and Fitness at Samsung Electronics America. “This industry-driven solution from Samsung and TigerText is designed to make clinicians jobs easier, by streamlining their communications so that they can focus on delivering the highest quality of care.”

Optimized Care Teams, Increased Security

Currently certified and deployed on the Samsung Galaxy J7, this affordable device has specific appeal among cost-conscious organizations, bringing a similar feature set at one quarter of the cost of a typical ruggedized “healthcare” smartphone. TigerText is also available on Samsung’s full lineup of mobile devices including the flagship Galaxy S8 and Note 8.

Ideally suited for deployment to care teams, home health and skilled nursing facilities, this joint offering provides CNOs and CNIOs a top of the line, enterprise-grade smartphone that meets the consumer-expectations of staff, who benefit from a fully-connected, PC-like experience on a handheld mobile device.

As more health systems move to hospital-provided devices for nurses, Samsung delivers added value to IT teams through its centralized device and application management platform Knox. Through Knox Security, health providers are able to offer secure access to Patient Health Information (PHI) via mobile EMR. The Knox Configure tool provides IT administrators with a highly secure, centralized interface for managing users, devices, and applications.

To learn more or request a demo of TigerText on the Samsung Galaxy J7, contact info@tigertext.com.

About TigerText, Inc.
As healthcare’s largest provider of clinical communication solutions, TigerText helps physicians, nurses, and other staff communicate and collaborate more effectively, accelerating productivity, reducing costs, and improving patient outcomes. With 6,000 facilities, 99.99% uptime, and over 10 million messages processed each day, TigerText continually delivers advanced product innovations and integrates with critical hospital systems such as the EHR, nurse call, and scheduling solutions.

The company’s commitment to client success is reflected in its broad support organization that works directly with clients at every stage to streamline communication workflows and achieve the highest possible ROI. For more information, follow TigerText on Twitter (@tigertext) and visit www.tigertext.com to learn how clients like RWJBarnabas, Geisinger, and Lifepoint are using TigerText to solve healthcare’s biggest communication challenges.

About Samsung Electronics America, Inc.
Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA), is a recognized innovative leader in consumer electronics, mobile devices and enterprise solutions. A wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA is pushing beyond the limits of today’s technology and providing consumers and organizations with a portfolio of groundbreaking products in appliances, home entertainment, Internet of Things, mobile computing, smartphones, virtual reality, wireless infrastructure and wearables, in addition to offering leading content and services related to mobile payments, 360-degree VR video, customer support and more. Samsung is a pioneering leader in smartphones and HDTVs in the U.S. and one of America’s fastest growing home appliance brands. To discover more about Samsung, please visit www.samsung.com. For the latest Samsung news, please visit news.samsung.com/us and follow us @SamsungNewsUS.