Creating a successful clinical communication platform requires integrating information from various sources into a single platform. TigerText puts critical care information at your fingertips, allowing you to access the right information at the right time – and right at the point of care. From EHR integration and lab results to paging systems and scheduling software, TigerText’s integration services ensure you have the information you need to deliver the care your patients deserve.
TigerText’s EHR integration services puts the patient at the center of the care experience by providing detailed alerts around admissions, discharges, transfers, and care team management. Interactive messages displayed in the message feed make it easy for staff to coordinate efforts at each phase of care and newly added members can see prior conversations around the patient from the moment they were admitted.
Counter alarm fatigue by connecting TigerText to your Nurse Call system so alerts can be automated to a nurse’s smartphone or workstation on wheels. Going beyond a simple audible alert, detailed messages provide “double coverage”, helping nurses quickly identify the nature of a patient’s request and coordinate an appropriate response.
Unsure who the On-Call Pulmonologist is at 3 AM? TigerFlow integrates with your scheduling system so staff can quickly look up and message colleagues by their role – no name required. Automated shift assignments log users in and out of roles automatically using data from your scheduling system. The handy calendar view lets staff see schedules up to four weeks out.
Deliver better care faster with real-time access to images and results. TigerFlow integrates with your existing RIS/PACS and LIS so MRIs, CTs, X-rays, critical lab results and more can be viewed instantly from a smartphone or PC. Alerts can be routed to individuals, specific roles, or groups to ensure the entire care team is kept in the loop.
As the industry standard for interoperability, HL7 integration is core to TigerText’s centralization of patient data. TigerText integrates with major HL7 vendors so that critical alerts, radiology images, lab results, and others can be routed in real time the moment a result is available in the EHR, accelerating response times and saving valuable steps.
With security always a top concern for IT, keeping logins behind the firewall can limit risks while reducing the toil for users of logging in repetitively to commonly used apps. TigerText supports existing SSO solutions, such as SAML, and Windows authentication, saving time and improving staff satisfaction.
Too often, call center agents send messages into the ether, awaiting a reply and not knowing if their message was received. With TigerText’s answering service integration, call center agents can share greater levels of detail about a request, including photos or documents, and see instantly when their message has been delivered and read, and if needed, reroute the message to another contact.
TigerText can save you tens or hundreds of thousands of dollars with a simple integration that lets you redirect pager alerts to the TigerText app, transcribe voice messages, and include a voice recording as an attachment. Users can even keep their existing number.
Use your existing LDAP or Active Directory system to onboard users and automatically manage their access on the TigerText app. Batch upload users directly into the TigerText’s admin console. Users added or removed are instantly added or removed from the TigerText directory saving IT time and effort.
TigerText is revolutionizing the way healthcare professionals communicate with a simple and secure platform that drives down costs and improves health outcomes. See what TigerText can do for you with a free, personalized demo. TigerText is:
HITRUST CSF-certified for security
Easily integrates with existing EHR systems
Customizable to each care team