Open communication between healthcare professionals and patients through an easy, convenient way to interact. Clinicians can quickly switch between provider and patient modes to initiate a conversation while patients can talk with providers, free from portals or passwords.
TigerConnect removes the hurdles typically found with patient portals. A simple SMS link brings patients into a secure, encrypted conversation where they can share updates and ask questions, send or receive attachments, and converse with key members of their care team. There’s no phone tag and clinicians can respond at a time that is convenient.
Enable patient-initiated outreach and manage appointments through the TigerConnect Welcome Lobby. Patients enter the virtual lobby through a publicly available link to schedule appointments, discuss general inquiries, or check-in for an upcoming appointment. Staff can view and prioritize the active patient queue, update statuses, and notify providers when a patient is ready. For safer in-office visits, patients can remotely check-in from your parking lot.
For many patients, coordinating a visit to the doctor is a difficult task. TigerConnect’s virtual care capabilities bring convenience to patients and home health nurses by making it easy to meet face-to-face with care managers, specialists, and primary care physicians across locations right from a smartphone or laptop.
Whether a patient is in a hospital room, an urgent care center, or at home, telehealth sessions allow care team partners to participate in group video or phone calls with key providers to share information or reach consensus around treatment options.
Integrate directly with your EHR for powerful workflow automation. Automatically sync patient lists for immediate outreach, including friends, family, and caregivers. Write back patient conversations to their record, eliminating the need to download and upload files manually.
Having all solutions under one app does more than just allow for easy access. TigerConnect’s provider and patient networks enhance each other through crossover functionality. Anyone in the internal hospital directory can be easily added to a patient conversation including case managers, specialists, and primary care physicians. Messages can also be forwarded from a patient conversation directly to a care team member on the provider network.
Build trust with patients through a branded, mobile-friendly, patient texting interface that features your hospital’s name and logo. Branded notifications let recipients know the message is from a reputable, familiar sender.
Direct, secure, easy-to-use patient communication leads to range of better outcomes, including:
Stop phoning patients who don’t pick up and text instead. Converse 1-on-1 or in groups and engage specialists at a moment’s notice. Patient messaging saves time and headaches for staff and helps patients get faster answers and more convenient treatment.
“Ease of Use, Reliability, Efficiency. TigerConnect allows staff to bridge the gap of patient care when our physicians are not physically present in the clinic.”
Standardize communication and streamline workflows on a single, integrated cloud-native platform.
Integrate with EHR, nurse call, and physiological monitors for prioritized, actionable alerts, and notifications.
Reach patients and families by text or video in a way that’s easy for patients. Manage virtual visits and reminders.
Build and share on-call schedules with ease using templates. Mobile or desktop for easy views and shift swaps.
See how TigerConnect helps 7,000+ healthcare teams collaborate seamlessly across the hall or across the health system.