TigerFlow

Drive better outcomes with clinical communication and collaboration

Streamline Healthcare Team Collaboration

  • Key Features
  • Role-Based Messaging
  • Dynamic Calendar
  • Priority Messaging
  • Click-to-Call
  • Paging Alerts
  • Premium Support
TigerFlow
  • Direct-message a role for faster lookups and messaging
  • Admins control role assignments
  • Manually swipe to assume roles at shift start


TigerFlow
  • Integrate with your scheduling system
  • View shifts by role up to four weeks out
  • See who’s scheduled for future shifts


TigerFlow
  • Send urgent messages that get flagged as high priority
  • Messages remain at the top of the recipient’s inbox until read
  • Unique audible alert distinguishes Priority messages


TigerFlow
  • Initiate phone calls with a single tap from a profile or conversation thread
  • Mask phone numbers for privacy


TigerFlow
  • Redirect pager alerts to a user’s TigerText account
  • Answering services can send messages to a pager number


TigerFlow
  • Enjoy priority access to Tier 2 support experts via private toll-free number
  • Get answers in under 30-60 minutes
  • Receive alerts via Active Directory and LDAP Monitoring


Purpose-built for clinicians, TigerFlow centralizes third-party system data in a single, mobile-friendly interface that supports role-based communication for streamlined coordination with your entire care team. TigerText’s easy-to-use app on your smartphone, tablet, or desktop lets you receive EHR alerts, request consults, clarify orders, coordinate discharges, and manage care from anywhere in the hospital.

Features

  • Roles

    Solve the challenge of locating the right specialist or on-call staff member with assumable Roles.

  • Answering Service Integration

    Call center agents can send detailed messages to on-call staff and see when messages are delivered and read.

  • Paging System Alerts

    Replace pagers by routing detailed messages and images through TigerText while keeping your pager number.

  • Authentication (SAML)

    Automatically provision SAML users using your preferred authentication service.

  • LDAP/Active Directory

    Integrate with your existing user directory to quickly on-board up to thousands of users at once and manage them from a single interface.

  • Custom Integrations

    Add customized integrations for EHR, nurse call, ADT, and other systems to enhance functionality and value.

Services

  • Implementation Services

    Get started right with a custom, full-scale, phased implementation plan plus best practices training and resources.

  • Client Success Services

    Improve workflows and ensure long-term productivity with organizational performance tracking and governance from your dedicated client success manager.

  • Premium Support

    Keep your teams and admins connected and productive with 24/7 premium client care via priority access, AD/LDAP monitoring, and monthly case reviews.

  • TigerLaunch Training

    Immerse your admins and power users in this two-day, small-group training for optimizing clinical workflows through more efficient communication.

  • Premium Features

    Improve care team productivity with premium features like Roles, Priority Messaging, Auto-Forwarding, Delivery Escalations, Transactional Reporting and more.

  • Reporting & Analytics

    Track and measure organizational metrics such as active users, message volume, and feature engagement and compare them with industry benchmarks.

TigerText offers both standard secure messaging and enterprise solutions. See which product is right for you.

Delivering Value at Every Level

TigerFlow combines best-in-class product, system integrations, and data analytics into a single solution
that helps organizations transform by reimagining the way care teams connect and communicate.

  • Efficient, Cost-Effective Care Delivery

    Improve key metrics across the board from reduced medical errors and patient wait times to lower readmissions, higher HCAHPS scores, and more streamlined discharges, not to mention a happier, more productive staff.

  • Advanced Integrations to Streamline Workflows

    Take TigerText to the next level with turnkey integrations that accelerate care coordination and improve the continuity of care while role-based functionality helps team members to quickly locate and message the right individual without cumbersome lookups, rounds of phone tag, or voice messages.

  • Maximum Value from Your EHR and Existing Systems

    Get more value from your EHR investment by extending patient data to that last mile of care and delivering it in real time through a mobile-friendly, instantly actionable, easy-to-use solution. TigerFlow unlocks information stored in computer-based systems so it becomes accessible at the point of care.

What You Get with TigerFlow

Integrated secure healthcare team clinical communication and collaboration platform for organizations looking to optimize workflows, maximize healthcare ROI, improve patient safety, as well as patient and provider satisfaction.

Includes all TigerText Essentials features, plus:

Full Services Package:

  • Implementation & Training
  • Success Services (CSM)
  • Premium Support
  • Standard Training + TigerLaunch
  • Two Custom Integrations
  • All Productized Integrations

Workflow Features:

  • Roles & Scheduling
  • Click-to-Call

All Premium Features:

  • Full Reporting and Analytics

How Memorial Hospital of Gulfport Improved Collaboration and Saved Thousands with TigerText

MHG needed a better way to communicate patient health updates with various teams. They wanted an all-encompassing communication solution that would be easy to implement and enable them to integrate with their existing EHR. See how TigerText met MHG’s goals and saved them thousands in the process.

Request a Demo

Want to see a live demo? Fill out the form below or call us at 1-800-572-0470 to learn how we can improve care quality and communication.

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