Before TigerText, Optimal Health Services, with its focus on in-home care, requires close communication between medical directors, office staff, and nurses who are visiting patients in the field. To coordinate its staff, the company has set up ten service centers that allow coordinators to provide information to clinicians as they visit patients.
TigerText, once implemented, helped the employees of Optimal Health Services communicate securely wherever they are. Medical directors can send orders faster, while nurses can spend less time trying to reach them. The end result? Everyone can concentrate less on communications and more on ensuring that patients get the best possible care.