It takes more than a few fancy features to transform your care team communications. At TigerText, we’ve pioneered a powerful combination of product integrations, support services, and data-driven analytics to deliver a proven formula for your success, leading to:
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Coordinating care delivery can be a complex process that requires more than a basic secure messaging app. With deep expertise in clinical communications and the industry’s most scalable and reliable messaging platform, our powerful new combination of product, platform, systems integration, success management, and analytics is designed to optimize your workflows, accelerate care delivery, and make your teams successful.
“A 500-bed hospital loses over $4 million annually as a result of communication inefficiencies.”-Journal of Healthcare Management
The best technology products are the ones that employees love to use. At TigerText, we understand that adoption and engagement are critical to helping you achieve ROI and drive meaningful improvements in your organization.
By designing and delivering the industry’s most intuitive, feature-rich, easy-to-use secure messaging application, we address a wide range of use cases and remove the friction from traditional clinical communications. Built with the simplicity of a consumer messaging app but with a flexible API, your care teams get the best of both worlds – a seamless user experience tailored to their preferences and workflows.
Quality care delivery requires teams to juggle information from numerous sources and systems. Through a series of strategic partnerships and years of experience, TigerText offers a wide range of integrations all configured to deliver real-time information in an actionable format. Popular integrations include:
Want a quick win? Make it easier for care teams to find each other faster. Our new Roles and Scheduling integrations do just that, even if you don’t know exactly who you’re looking for. It even shields phone numbers to protect employees’ privacy.
From Day 1, you’ll have TigerText experts there to guide you every step of the way. Our implementation specialists will ensure systems are set up and working, your staff is trained, and your deployment goes off without a hitch.
Once the implementation phase is complete, our Customer Success Management team works with you to identify new ways to streamline communication workflows and accelerate care delivery through quantitative measurement. And if there’s ever an issue, our Customer Support team is there 24/7 to resolve incidents and help prioritize, escalate, and track cases to closure.
Nerd alert: Data gets us excited. That’s why we invested heavily in building sophisticated data tracking capabilities that let you monitor your organization’s app usage and benchmark it against the industry’s top performers.
With a direct correlation between adoption and productivity, our success managers will develop a comparative scorecard that allows you to identify opportunities for improvement by role and department to help maximize adoption, user engagement, and message volume.