Simple to use, fully secure, and built for personal mobile devices, TigerText’s secure texting for healthcare platform has a proven history of reducing costs and improving communication in healthcare, making it the go-to solution for all types of healthcare organizations, including:
Improving communication in healthcare across multiple facilities is no small feat.TigerText is your partner in developing healthcare communications strategies to ensure you’ll be successful from Day One. With a client list that includes CHS, LifePoint, and Northwell Health, TigerText has mastered the art of scalability. From customized solution design through implementation and ongoing support, TigerText maximizes patient throughput across dozens of affiliated facilities spanning multiple states – delivering efficiencies and cost savings on a massive scale.
TigerText improves home care and hospice workflows by eliminating phone tag and providing a seamless, two-way communication channel for real-time sharing of patient data from the field. Because TigerText works on both company-issued and home health workers’ phones, nursing staff can quickly and easily text surgical wound photos, coordinate shift changes, communicate a patient’s status, and request medications. Messages can be geotagged for location purposes, and TigerText licenses are transferable to accommodate frequent staff changes.
Because Skilled Nursing Facilities (SNF) must accommodate both short- and long-term patients with a wide range of conditions, TigerText makes it easy for nurses and allied health professionals to quickly access a broad spectrum of specialists and support staff. Whether sending photos of surgical wounds, requesting an intravenous (IV) bag change, managing injections, or coordinating a substitute physical therapist, TigerText connects staff in a way that lets them efficiently communicate and manage situations as they arise.
Hospitals today are highly complex organizations that rely on multiple systems to make sure patients are properly cared for. Too often, information from the EHR, nurse call, admission & discharge, scheduling, PACS, and Lab systems remains difficult to access from the bedside. TigerText centralizes data and makes it actionable at the point of care through the industry’s most feature-rich and user-friendly app for healthcare providers.
“A 500-bed facility loses over $4 million annually
as a result of communication inefficiencies in hospitals.”
— Journal of Healthcare Management
With Medicare incentives as a primary focus for Accountable Care Organizations (ACOs), efficiency in key areas like timely discharges and lower readmissions is critical. TigerText has been proven to help ACOs meet and exceed government-set benchmarks by providing solid healthcare communication strategies to reduce wait times, expedite test results, accelerate discharges, and coordinate mandatory follow-ups with out-of-network primary care physicians.
From urgent care locations to outpatient surgical centers and radiology clinics, TigerText makes it easy for ambulatory facility staff to coordinate care efforts. Physician practices can securely share images and patient information with their affiliate hospitals, while hospital care managers can quickly schedule follow-ups for discharged patients. No more faxing or rounds of phone tag. Improving communication in healthcare means direct access to the care community for faster patient throughput.
Innovation Care Partners (ICP) is a physician-led Clinical Integration Network and Accountable Care Organization. In 2012, ICP tapped TigerText to provide their physicians with a tool to communicate securely and efficiently regarding patient care.But they soon realized how TigerText could help them go even further, reducing patient readmission rates 75% below the state average and cutting costs of care by 10%, simply by leveraging TigerText’s API platform.