LAST UPDATED: Nov. 21, 2017
TigerText works on both iOS and Android smartphones and tablets as well as popular web browsers. Compatible devices include iPhone, iPad, iPod Touch, and various Android devices. Below you will find a list of devices that are compatible with the TigerText application as well as the minimum system requirements for each OS.
TigerText only fully supports the two latest available versions of iOS for Apple devices (iOS 10 and 11 as of the posted date at top).
Supported devices include:
The Desktop App is nearly identical to the Web Console in function, but provides additional features like notifications, icon badges, etc., and is more secure given there is no need to use a web browser. Additionally, for those users that wish to have priority messaging with TigerText, using the Desktop App allows for uncluttered access to TigerText in a standalone app.
NOTE: Microsoft .NET Framework 4 is required to install and use the Desktop App.
To download the TigerText Desktop Application to your Windows or Mac, Click Here.
TigerText runs on the Amazon Web Services (AWS) elastic cloud infrastructure. Due to the nature of elastic scaling in response to dynamic throughput needs, the TigerText server application may communicate from any number of IP addresses. Clients with network firewalls in place must proactively allow communications to this range of IP addresses. As of September 29, 2015, there are over 10 million public IP addresses contained within the AWS infrastructure. For this reason, TigerText strongly discourages the use of an OSI Layer 3 (network) firewall to restrict access via whitelisted IP addresses, as this may unnecessarily open the customer systems to a wider attack surface. Rather, we encourage the use of OSI Layer 7 (application) firewall rules to restrict access and only allow HTTPS traffic to the *.tigertext.com and *.tigertext.me domains.
Ensure that the following sites are not blocked:
NOTE: Append both ‘http://’ or ‘https:// to properly whitelist the below URLs.
The following IP addresses and ports must be allowed for outgoing (egress) traffic from your network:
Include Port: 443
Please ensure the following email address is whitelisted to ensure proper delivery of TigerText communications:
Here are the aliases and reply-to email addresses for TigerText emails:
|126.96.36.199||Ports: IIS – 443|
|188.8.131.52||LDAPS – 636|
General Browser Setting
Note: This is only applicable to those who have opted for Client-Hosted archiving. This does not apply to TigerText Hosted Archiving.