How do Apps for Texting in Compliance with HIPAA Work?
Apps for texting in compliance with HIPAA work by allowing authorized users access to a software-as-a-service “On Demand” platform to send and receive ePHI in a HIPAA compliant manner. The platform has administrative controls to ensure the integrity of the ePHI – both at rest and in transit – with safeguards in place to prevent unauthorized access – such as the ability to assign message “lifespans” in order that communications delete automatically after a pre-determined time period.
When an authorized user wants to send patient information securely, the recipient receives a notification linking to the received information. The recipient receives the message, but only gains access to the link after authenticating their identity with a unique username and password. Thereafter he or she can read the message, send replies, and upload attachments.
A secure messaging solution such as a HIPAA compliant text app enables multiple parties to be involved in confidential conversations to enhance workflows, increase productivity and reduce costs. In a healthcare environment, apps for texting in compliance with HIPAA can also raise the standard of healthcare receive by patients, as diagnoses, laboratory results, physician consults and discharges can all be accelerated by secure messaging.