Privacy policy
TigerText (“TigerText,” “we” or “us”) is committed to protecting the privacy and security of your personally identifying information. We have prepared this Privacy Policy to explain how we collect, use, protect, and disclose your Personal Information, Usage Data and Message Data (as those terms are defined below) when you use the TigerText website (the “Site”) or any SMS, instant messaging or other TigerText application or service (collectively with the Site, the “Services”). This Privacy Policy also explains how you can manage your information preferences. By using the Services you consent to this Privacy Policy. We are not responsible for the content on, or privacy practices, of any non-TigerText entity, service or website to which the Services connect or that connects to the Services.
INFORMATION WE COLLECT
Personal Information
We collect information that personally identifies you, such as your name, address, mobile telephone number, e-mail address and other information that you provide to us or that you include in any TigerText profile or account (“Personal Information”). You may be asked to provide us with certain Personal Information when you register to use the Services, and at other times. The decision to provide this information is voluntary. However, if you choose not to provide the requested information, you may not be able to use certain features of the Services.
Usage Data
We automatically collect usage information that does not identify an individual user but allows us to collect information regarding how users access and use the Services (“Usage Data”). For example, when you download and use Services such as TigerText, we automatically collect information on the type of device you use and the device identifier (or “UDID”). Additionally, each time you use the Site, we automatically collect information regarding the type of web browser you use, your operating system, your Internet Service Provider, your IP address, the pages you view, and the time and duration of your visits to the Site. We use this information to analyze trends, administer the Services and to enhance and update the Services.
Message Data
When you send or receive messages using our Services, we may temporarily process and store your messages, log and contact data, and other related information (“Message Data”) in order to provide these Services to you. Although we strive to delete your Message Data as soon as the message is transmitted, we cannot guarantee that the Message Data will be completely deleted. Accordingly, we cannot and do not guarantee that the Message Data will be deleted and therefore any Message Data that you send is sent at your own risk.
Cookies
Like many other websites, we use cookies on the Site (a small removable data file that is stored by the web browser on your computer that identifies your computer and browser when you visit our Site or use our Services). We do not use cookies to collect Personal Information but rather to improve the quality of the Services. Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. Please note, however, that certain features of the Site may not function if you delete or disable cookies. Some of the Service Providers (as defined below) that we work with may use their own cookies in connection with the services they perform on our behalf. THE SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO COLLECT ANY INFORMATION STORED ON THE HARD DRIVE.
HOW WE USE THE INFORMATION WE COLLECT AND WHEN WE MAY SHARE THAT INFORMATION
As a general policy, we use Personal Information and Message Data for internal purposes only, such as to provide you with the Services, to notify you of new products or Services, and to otherwise communicate with you. We do not sell or rent information about you. We will not disclose Personal Information or Message Data to third parties without your consent, except as explained in this Privacy Policy.
Support Services
From time to time, we may establish business relationships with other businesses that we believe are trustworthy and who have confirmed that their privacy practices are consistent with ours (“Service Providers”). For example, we may contract with Service Providers to provide certain services, such as hosting and maintenance, customer relationship management and data storage and management. We provide our Service Providers with only the information necessary for them to perform these services on our behalf. Each Service Provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, in order to protect your Personal Information and Message Data from unauthorized access, use or disclosure. Service Providers are prohibited from using Personal Information or Message Data in any other manner than as specified by TigerText.
We may also work with third party marketing and advertising companies. These companies may collect and use information about your use of the Services in order to provide advertisements about goods and services that may be of interest to you or for direct marketing campaigns. Advertisements may be shown via the Services or third party websites. These companies may place or recognize a unique cookie on your computer or use other similar technologies. Our Privacy Policy does not cover any use of information that these companies may collect from you. It also does not cover any information that you may choose to provide to them or to an advertiser whose goods or services are advertised through the Services.
Standard Analytics Information
We may use and disclose to third parties certain Usage Data, which does not identify individual users, regarding the Services.
Other Transfers
We may share Personal Information, Usage Data and Message Data with businesses controlling, controlled by, or under common control with TigerText. If TigerText is merged, acquired, or sold, or in the event of a transfer of some or all of our assets, we may disclose or transfer Personal Information, Usage Data and Message Data in connection with such transaction.
Compliance with Laws and Law Enforcement
TigerText cooperates with government and law enforcement officials to enforce and comply with the law. We may therefore disclose Personal Information, Usage Data, Message Data, and any other information about you, if we deem that it is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process (such as a subpoena or court order) or enforceable governmental request; (b) enforce the Terms or the Services, including investigation of potential violations thereof; (c) detect, prevent, or otherwise address fraud, security or technical issues; or (d) protect against harm to the rights, property or safety of TigerText, its users or the public as required or permitted by law.
BE CAREFUL HOW YOU SHARE YOUR OWN INFORMATION
Please be aware that information shared on a publicly available profile page, community page or other public forum may be accessed by the public. Additionally, when you share information with third parties, using the Services or otherwise, that information may be passed along or made public by others. Therefore, anyone with access to such information can potentially use it for any purpose, including sending unsolicited communications.
SECURITY
TigerText is committed to protecting the security of your Personal Information and Message Data. We employ security measures designed to protect your Personal Information from unauthorized access. Regardless of efforts, no data transmission over the Internet or other network, including any of TigerText’s services can be guaranteed to be 100% secure. Accordingly, we cannot and do not guarantee the security of any information you transmit on or through the Services and any information you transmit is sent at your own risk.
CHILDREN’S PRIVACY
We do not knowingly collect Personal Information from children under the age of 13. By using the Services, you promise that you are at least 13 years old. If we become aware that we have inadvertently received or collected Personal Information from a user of the Services who is under the age of 13, we will attempt to immediately delete that information from our files and records. Furthermore, we encourage users of the Services that are minors that are 13 years of age or older to ask their parents or guardians for permission before sending any information about themselves over the Internet.
If you believe a child who is under the age of 13 has provided us with Personal Information, please contact us at support@TigerText.com.
YOUR INFORMATION IS MAINTAINED IN THE UNITED STATES
Please be aware that your Personal Information and Message Data may be transferred to and maintained on servers or databases located outside your state, province, or country. If you are located outside of the United States, please be advised that we process and store all information in the United States. The laws in the United States may not be as protective of your privacy as those in your location. By using the Services, you agree that the collection, use, transfer, and disclosure of your Personal Information and communications will be governed by the applicable laws in the United States.
ACCURACY AND RETENTION
You can always review, correct, update, or change your Personal Information.
Upon your request, we will: (1) correct, update or change your Personal Information; (2) stop sending emails to your email address if you wish to opt out of our direct marketing efforts; and/or (3) disable your account to prevent any future activity through that account. You may make any of these requests by emailing the request to support@tigertext.com. If you have questions or concerns regarding this Privacy Policy, please e-mail them to support@tigertext.com. Please do not email any sensitive information.
CHANGES TO THE PRIVACY POLICY
We may periodically change this Privacy Policy. If we decide to change this Privacy Policy, we will inform you by posting the revised Privacy Policy on the Site. Those changes become effective upon posting on the Site, the date of which is shown as the “Revised On” date in the revised Privacy Policy. By continuing to use the Services, you agree to be bound by the revised Privacy Policy.
Revised On: 3/21/2012
