How a HIPAA Texting Solution Enhances Efficiency
Authorized users access and communicate ePHI once they download the HIPAA texting application onto their mobile devices or desktop computers. The familiar operation of the application avoids a scenario in which authorized users find the HIPAA texting solution too complicated to use and revert to unsecure channels of communication to transmit ePHI.
The solution for text messaging in compliance with HIPAA works in any location where a 3G or Wi-Fi service exists; enabling healthcare professionals to receive ePHI “on the go”, access patient data such as the results of lab tests and x-rays, collaborate on a patient´s healthcare, and arrange for appropriate treatment to be administered.
The delivery notifications and read receipts that are automatically generated by the platform help to reduce the amount of time that is wasted by healthcare professionals playing phone tag, and eliminates the need for follow-up telephone calls and emails to see if a message has been received – allowing healthcare professionals to use their time more efficiently to care for patients.
Other uses of a solution for text messaging in compliance with HIPAA include:
- Hospital admissions can be accelerated by secure text messaging
- Emergency room hand-offs can be managed more efficiently with secure texting
- Home healthcare workers can escalate patient concerns with secure messaging
- Hospitals can reduce patient discharge times with secure text messaging
- Prescription orders can be confirmed accurately with secure texting
- Health insurance claims can be processed quickly with secure messaging
Within practically all medical facilities there will be scenarios in which workflows can be streamlined with secure text messaging, productivity can be increased with secure texting and the standard of patient healthcare can be enhanced with secure messaging – while all the time maintaining the security of ePHI.